Jan 10 2010

Trying to get windows vista refund from MSI italia

Tag: Computer World,Personal,Software Libero — jdoe @ 12:11 pm

Recently my girlfriend bought a MSI x340 laptop. It comes with a pre-installed (and paid) version of Windows Vista Home Premium. At the first boot I’ve refused (resits!) and not agreed with the EULA. So we are now trying to get the refund for the MS tax.

I’ll keep here a log about this story.

First step: contacted ADUC (in italian), and started doing the paperwork. Tomorrow Thursday we’ll ship the letter via mail.

Update: the letter has been sent on Tue 12 Jan 2010

Update: MSI responded, they are about to contact me by phone.

Update: After a quick call, they sent me the “refund process” I’ve to follow. They want me to send back the laptop to them to make the win sticker removed. This is not going to happen. I’ve contacted ADUC about this issue, waiting for them to answer